Posted by simplyconnecting on June 30, 2008
Have you ever thought about it? Take a look at the stats:
Why Customers Leave
1% Death
3% Move House
5% Buy from a friend
9% Sold by a Competitor
14% Product Price
68% Perceived Indifference
WOW! 68% leave because of a perceived indifference. Is that true with your business? If not, don’t let it become that way. Personalize your business with a written card – show your customers YOU CARE! It’s NEVER to late to set yourself apart from the rest: www.SimplyConnecting.com
This entry was posted on June 30, 2008 at 1:18 pm and is filed under Best Practices.
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Ceirwen Bennett said
I think the major reason for a customer leaving will depends on the service that you give. Better service, better value for him.